Shipping Policy
We offer free shipping on all orders above ₹999 across India. On orders below ₹999, shipping is charged by parcel weight (see the table below) plus a ₹20 packing charge. The exact amount is always shown at checkout before you pay.
Dispatch
Orders placed before 4:00 PM IST are dispatched the same day. Orders placed after 4:00 PM IST, or on a Sunday, are dispatched on the next working day.
Delivery Timeline
- Within India: 2–5 working days from dispatch
- International: 5–12 working days from dispatch
Working days exclude Sundays. Public holidays may add a day. Remote locations such as the North-East, Jammu & Kashmir, Ladakh, the Andaman & Nicobar Islands and Lakshadweep may take longer.
Shipping Charges Within India
| Weight | Charge |
|---|---|
| 0–0.25 kg | ₹80 |
| 0.25–0.5 kg | ₹100 |
| 0.5–1 kg | ₹150 |
| 1–2 kg | ₹220 |
| 2–3 kg | ₹300 |
| 3–4 kg | ₹380 |
| 4–5 kg | ₹470 |
| Above 5 kg | ₹470 + ₹80 per additional kg |
A ₹20 packing charge applies to every order delivered within India.
International Delivery
We ship worldwide. International shipping is charged by destination country and parcel weight. The exact amount is shown at checkout, and it is the same amount shown with our products on Google Shopping. Delivery times do not include customs clearance in the destination country, which is outside our control.
International shipping offer: on orders above the first amount below, you pay only half the courier charge; above the second amount, international shipping is free. The offer applies to parcels up to 1.5 kg and is applied automatically in the bag and at checkout.
| Delivering to | Half-price shipping from | Free shipping from |
|---|---|---|
| United States | US$99 | US$149 |
| United Kingdom | £49 | £79 |
| Canada | C$99 | C$149 |
| Australia | A$149 | A$219 |
| New Zealand | NZ$119 | NZ$179 |
| Singapore | S$79 | S$129 |
| United Arab Emirates | US$69 | US$99 |
| Germany, France, Netherlands, Belgium, Luxembourg | €89 | €129 |
Other countries pay the courier charge for their destination, shown at checkout. Keyura Luxe pieces are dispatched from our own studio and take 10–19 working days to arrive abroad.
Customs Duties & Import Taxes (International Orders)
Our prices and shipping charges, on this website and on Google Shopping, do not include customs duties, import taxes or clearance fees charged by your country. If your country charges them, they are collected by the courier or customs when the parcel arrives, and they are payable by the recipient.
These charges depend on your country and the value of your order, so please check your country's import rules before ordering. If the charges are refused, the parcel may not be delivered. International orders cannot be returned, exchanged or refunded (see our Return & Exchange Policy).
All orders are shipped via trusted courier partners and include tracking information sent to your registered email and phone.